Concealed lighting/Cove lighting, Backlighting for signage letters/Channel letter lighting, Marine, Poor light, Garden decoration
1. We ship goods to worldwide.
2.All the order will be ship out in 2-7days, usually we ship the goods in 24hours after receipt of payment.
3. We only ship to the address that is provided by the aliexpress, so pls make sure that your address is correct and up to the date.We are not responsible for the wrong or undelivery address.
4.Item can be shipped by our choice of our carriers of EMS/DHL/UPS/Fedex/ TNT /China Post /Hong Post post/Sweden Post ect. we will provide you TRACKING NO on your order. If you have special request about the shippment, you can contact us or leave message, we will try to satisfied with you.
Below 2KG is free shipping via China_Air-Mail in default. If you need it urgently, pls choose another carrier.
For dispatching smoothly and fast , we may ship items vis another courier/carrier, the decision of us is final.
Above is not include deliver from store to agent and emergency situations. Usually, we need 2-3 days from our store to H.Kagent
We are not responsible for any accidents, delays or other issues that are the responsibility of the shipping service
If you meet some trouble in the delivery, you could consult to us and solved in legitimate.
In order to ensure you pay free or less tax for the import goods, we will declare “GIFT” with a lower value. And this lower price does not reflect the total price you paid or should pay.
Any import charge fees are the buyer’s responsibility.
All merchandise we sell are in good quality and under examination before they are shipped out
2 years Warranty. Buy with confidence!
If you are not satisfied when you receive your item, please return it within 14 days for a replacement or money back. Please contact me before you return it.
If item is defective in 90 days, We will send you a replacement or offer refund after we receive the defective item. And buyer takes on the returning fee. We will be responsible for resending fee.
If item is defective after 3 months, you can still send it back to us. We will send you a new one after receiving the defective item. But you have to pay the extra shipping fee for back and forth freight.
Please return Defective items within the warranty period (and in the original packaging, if possible). You must indicate the detail in the parcel. WE DO NOT COVER ITEMS WITH AN EXPIRED WARRANTY.
Man-made defects are not guarantee, such as broken, scrash.
Our goal is to make sure you have a pleasant shopping with us.Pls kindly leave us positive feedback and 5 DSR to us, if you are satisfied with our products and service. And it is very important to us. Thanks for your understanding and support.
Pls email us or contact usbefore leaveing 1 or 2 rasting or negative neutral feedback, or opeing dispute. We understand your concerns and frustrations you might have, We will do our best to solve the issues. Pls give us a chance to solve the problems . We thanks for your efforts to make this sale and purchase experience a happy one.
If you have any question about our products or service, pls contact us via aliexpress Trademanager or Email. We will try our best to help you and reply you in 24hours in most of case.
Q: Is there any tracking Number for my item?
A: Yes, we ship every order with their Tracking Number, and you can view the shipment staus on the corresponding website.
Q: I am a reseller,I would like to buy many pieces of your item, what's the wholesale price?
A: Hi, thanks for your inquiry, if you would like to buy large quantity, please send email to us, we will give you the best price, thanks!
Q: Do LED strips come with double-sided adhesive tape?
A: The strips do not come with double-sided adhesive tape, but they can easily be attached to the surface of your choice with a good-quality tape.
Q: Is it possible to cut the tape and re-link it together?A: Yes, the tape can be cut and relinked with a soldering iron and cable.However, please be aware that the tape may no longer be waterproof once cut.